- 3 Day Free Exchange, After Purchase
Sales Team
NB: Follow Us @willytechstores at FB, IG, TikTok & YouTube.
Support Team
Online Support: Login Account (click on support ticket) submit your purchase invoice for possible solutions (Check mail spam inbox for auto login upon purchase date or rest password/ Sign in)
Store Support: Visit Store Address Link, submit your soft or hard copy invoice for possible solutions.
NB: Solution will be provided based on purchase policy & rectification is within 2-5 work day.
TV Error Applicable To Warranty Duration;
– Backlight Error
– Sound Error
– Smart & Internet Connectivity Error
– Sensor Remote Error
TV Error Not Applicable To Warranty Duration;
– Power & Interface Malfunction (This can only be affected Power Malfunction, Use Surge Protector As Prevention)
– Screen Damage Eg Line, Ink, Shadows, Screen Burn, Screen Flecking (This can only be affected by User Power Surge)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Sound System Error Applicable To Warranty Duration;
– Sound Error
– Connectivity & Pairing Error
– Sensor Remote Error
– Display Error
– Busted Speaker
Sound System Error Not Applicable To Warranty Duration;
– Power & Display Malfunction (This can only be affected by User Power Malfunction, Use Surge Protector for prevention)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Air Conditioner Error Applicable To Warranty Duration And Booked Installation;
– Non Effective Cooling
– Water & Gas Leakage Error
– Fan Noise Error
– Remote Sensor Error
Air Conditioner Error Not Applicable To Warranty Duration;
– Unbooked Installation (Our Team will not be responsible for installation error from User Tech)
– Power & Display Malfunction & Compressor Burnt (This can only be affected by User Power Malfunction, Use AVS Protector for prevention)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Refrigerators & Freezers Error Applicable To Warranty Duration;
– Cooling & Freezing Malfunction
– Sound Error
– Light Error
– Water Leakage Error
Refrigerators & Freezers Error Not Applicable To Warranty Duration;
– Power, Display Malfunction & Compressor Burnt (This can only be affected by User Power Malfunction, Use Stabilizer as prevention)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Washing Machine Error Applicable To Warranty Duration And Booked Installation;
– Intake & Discharge Water Error
– Door Malfunction Error
– Spinning Malfunction
– Water Leakage Fault
Washing Machine Error Not Applicable To Warranty Duration;
– Unbooked Installation (Our Team will not be responsible for installation error from User Tech)
– Power & Display Malfunction (This can only be affected by User Power Surge, Use Stabilizer as prevention)
– Drum Damage (This can only be affected with overload & Transis)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Kitchen Appliances Error Applicable To Warranty Duration;
– Operation Malfunction
Kitchen Appliances Not Applicable To Warranty Duration;
– Power & Heater Malfunction (This can only be affected by User Power low voltage, Use Stabilizer as prevention)
– Physical Damage & Appearance After Purchase (Confirm basic test upon pick up or delivery)
Confirmed Basic Test Upon Pick up Or Home Delivery. Here are the guard line of product basic test stated below
Television
Air Conditioner
Sound System
Washing Machine
Refrigerator (advisable to on after 1hour due to gas shaking after transit)
Kitchen Appliances
NB: Customer is at owner risk if basic test is not done upon pick up or home delivery.
For Operation Assistance: Contact Support Team 02012298169 For Technical Solution & Installation update (10am - 4pm/ Monday - Friday)
⚠️ Disclaimer
Section (1) Purchase Policy: Customers are expected to read Purchase Policy, it is indicated on hard copy invoice in store & soft copy invoice online.
Section (2) Company Contact: Store & Online Contact
Store Contact
Online Contact
Section (3) Payment Services: All payment are to be made into company account at WillyTech Electronics. Please confirm purchase policy
Section (4) Legal Action: This will be taken upon any Individual for
Section (5) At Owner Risk: Please note that the management will not be responsible for any unauthorized actions by customer going against the company policy
NB: CUSTOMER SATISFACTION IS OUR PRIORITY & WE APPRECIATE CUSTOMER FEEDBACK
By Reading This, I Have Confirm Basic Test And Accept Purchase Policy And Proceed With Online Purchase
Nigeria’s No 1 Affordable
Foreign Used Home Appliance’s
Order Online & InStore @willytechstore
NB: Purchase Are Available For Pickup & Delivery + Installation Option.